Return Policy
We have a 14 day no hassle return policy.
Your satisfaction is our #1 priority. If you're not happy, we're not happy. If you would like to cancel your order, please contact us within 24 hours of your purchase and we will issue a full refund. Orders cancelled after 24 hours or after your item has shipped will be subject to a 20% restocking fee.
On top of that, we offer a 100% satisfaction guarantee. If you're not 100% satisfied when you receive your order, return the item undamaged and unopened and with the original tags (tags MUST NOT be removed). Once we receive the product we will inspect it. If we deem that the product is in the condition we shipped it in a refund (less any return shipping fees) will be issued. The decision to determine if the product is eligible for a refund is under the sole discretion of Tropical Wolf Wear.
Please note that we do not provide or reimburse for return shipping labels.
DO NOT send back items without first contacting support as this voids the Return & Exchange policy.